ON BOARDING | Remax Now

Welcome to REMAX NOW, a revolutionary profit-share model real estate team! We are excited to have you join us and embark on a successful career in the dynamic world of real estate. Our onboarding process is designed to provide you with the necessary tools, resources, and support to thrive in your new venture.

OFFICE POLICIES AND PROCEDURES

Computers

For agents whose desk is assigned, please bring your computer.
For agents without an assigned desk, you may use common computers. However, you cannot use personal PIN numbers or save documents.

Conference Room

The conference room is available for all agents at any time.
No eating is allowed in the conference room except for events.
The agents should learn how to operate the TV and computer in the conference room.

Food

Eating at your desk and the rear table is allowed.
Please clean up after eating and using the coffee station.
Use the designated garbage can in the rear of the office for food and smelly items.

Copier Machine

Agents may use printers for real estate matters only.
Color printing is available for listing prints only up to a limited number of pages per month.
Agents should learn how to operate printers, copiers, scanners, and fax machines.
Users of the copier machine must ensure that it is left clean and operational after each use. Any paper jams or malfunctions should be reported to the office manager promptly.

Office Hours

If you are the last person to leave the office after 5 pm, please make sure to lock the entrance door and turn off all lights and air purifiers.
Fobs to the office entrance should be kept securely and cannot be given or borrowed by anyone else.
Lost fobs are $30.

Office Phone Etiquette

Professional answering script:

“Thank you for calling REMAX NOW. How may I help you today?”

Office Environment

Please refrain from talking aloud or making disruptive noise while:

Customers are on the premises
Fellow agents are on the phone

Group Purchase

For the benefit of agents, the offices will furnish essential materials that are readily available.

Shoe Covers $10
Shoe Container $6
Combo Lockbox $20
4 Key Chains $1
Garage Opener $35
½ Inch Binder $4
2 Inch Binder $7
Fire Extinguisher (2A-10:BC) $65

Printed Marketing Materials

Agents may use the printed material for their clients and open houses.

BUYING PROCESS, CLOSING COST FOR BUYERS, SELLING PROCESS, CLOSING COST FOR SELLERS, REALTY TRANSFER FEE, BERGEN COUNTY MAP, MORTGAGE CHART

Signs and Lockboxes

Agents are responsible for their signs - FOR SALE, Yard Signs, Open House Signs, etc.
Agents may use the office’s signposts while supplies last.
Agents are responsible for their own Supra Lockboxes.
- NJMLS $121
- Hudson MLS $170
Agents may use the offices’ Supra Lockboxes while supplies last. (NJMLS, HUDSON MLS, GSMLS, CENTRAL MLS)

Business Cards

The office provides the first set of business cards to all agents. Agents are responsible for obtaining additional business cards thereafter. Please ask Admin to order.

Listing Sharing

Agents are encouraged to permit other office agents to use their listings in advertisements, unless there are specific restrictions in place. When utilizing an office listing, agents should not refer to themselves as the "listing agent."

TECHNOLOGY

Dotloop

Dotloop is the official platform for REMAX NOW Office, and all agents must use it for the following purposes:

Documentation: Offer, Contract, Listing Agreement, CIS, Dual Agency, etc.
Compliance documents
Tracking the transaction process
E-Signatures
Contact List
Commission Statements
Office Management

The Tracking form is necessary to calculate Profit Share.

Max Center and Max University

Agents are encouraged to use REMAX Technology for the following purposes:

Creating a website
Marketing designs for social media
Webinars

KvCore

Agents are encouraged to use KvCore for the following purposes:

CRM
Lead Generation
Email Campaign

Google Drive

Google Drive (remaxnowad@gmail.com) is used internally for:

Shared documents

Download logos

Advertisement materials

Upload agent's photos to be posted in SNS